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Services for Education & Technology Vendors

Our capabilities span the most critical operational and market readiness areas of your business
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What are your key obstacles to growth?

Our solutions help bridge gaps, bringing resources, perspective, and strategy to the industry

Doctums is the first and best choice for high-growth and start-up education technology and services firms who need to enhance their service delivery, expand their markets, or access specialized functional and technology expertise.

Service Delivery

Whether it’s project management, delivery best practices, or you want to fully outsource your delivery, we know how to help you grow education customer success.
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Global Capabilities

It's in our name. We have deep international and regional experience to help guide you

Doctums Global has a unique team that has operated extensively within and outside the US with decades of experience throughout the globe.  We have operations based in the US, Chile and Mexico that allow us to recruit top regional talent that offer industry insights for institutions and educational vendors while also offering competitive options within region and near-shore for our clients.

Within those markets, we’ve built an impeccable reputation and trusted relationships over many years. Our network in these markets spans the most influential operators and thought leaders in the region.

Concerned about the required localizations and market requirements? Doctums can provide guidance and help you build and prioritize a country by country go-to-market plan based on key service and software development insights.

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Doctums Global present in the XX CTI FIMPES 2021 Congress
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Bring to the table win-win survival strategies to ensure proactive domination. At the end of the day.

Education Technology Expertise

We can help you fine tune your approach with a portfolio of services and resources

As practitioners with an average of 20 years in the education market, having held leadership positions at the largest EdTech vendors as well as at institutions, our team can bring a deep and broad knowledge of these systems to bear on challenges in integration, data management, and key operational and administrative best practices. Educational institutions often have complex technology and administrative environments where decision making is decentralized, and legacy system knowledge is limited.

Overcoming these challenges is critical to your customers time-to-value and overall experience. We can help you fine tune that approach with a portfolio of services and resources, including, product management, delivery, support or near-shore development resources.

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WESLEY MATTHEWS

President

Wesley Matthews is the founder and President of Doctums Global, an advisory consulting firm helping organizations and institutions to develop and execute go-to-market, change management and business process optimization strategies.
His experience in global cross-functional leadership roles has allowed him to work with entities such as EdTech companies, government agencies (US Department of Agriculture, US National Laboratories System) and colleges and universities across the globe.
Wesley has held senior roles at Frontline Education, Ellucian, and the Innovation Center for US Dairy. He holds a Master’s in Business Administration from the University of Chicago Booth School of Business, has advanced degrees in computer science software engineering from the Universidad Austral de Chile and has studied Non-profit Management at the University of Notre Dame.

MOIRA STEVENSON KIRKLAND

VP Advisory Services

Moira Kirkland is the Vice President of Advisory Services at Doctums Global, an advisory firm helping organizations and institutions develop and execute go-to-market, change management and business process optimization strategies.

She brings 20+ years of experience in higher education administration and the edtech industry having held leadership and strategy roles in consulting, product management, and customer advocacy. In her most recent role, prior to joining Doctums Global, Moira was the growth and strategy lead for Oracle’s North American higher education practice.

She began her higher education journey at Mount Allison University, a liberal arts institution in Atlantic Canada, where she was the University Controller.

She holds a BBA from the University of New Brunswick and qualified as a CPA/Chartered Accountant while articling at KMPG Canada.

FRED HARKRIDER

VP Client Engagement

Fred Harkrider is the Vice President of Client Engagement at Doctums Global, an advisory consulting firm helping organizations and institutions to develop and execute go-to-market, change management and business process optimization strategies.

With over 25 years experience in project management and various leadership roles across multiple verticals, Fred has worked with major organizations around the world. He has served clients such as Discover Card, Delta Air Lines, United Technologies, Texas Tech University, University System of Georgia, Alabama Community College System and Tennessee Board of Regents.

Fred takes an analytical approach to problem resolution, and focuses on promoting continuous improvement processes across teams. He has helped organizations of all sizes develop greater outcomes to achieve success.

Fred has held senior roles at Ellucian, OpenGov, and SchoolNet among others and holds a BBA in Finance from the University of Texas at Arlington.

SALVADOR SALAZAR

VP Technology and Product Strategy

Salvador Salazar is the VP of Technology and Product Strategy at Doctums Global, an advisory consulting firm helping organizations and institutions to develop and execute go-to-market, change management and business process optimization strategies.

He is a multicultural hands-on Information Technology professional specializing in Higher Education with more than 23 years of relevant experience. His areas of focus are Student Information Systems (SIS) and ERP implementations.
Salvador served as Senior Director at Laureate International Universities where he co-developed a global template for deploying Ellucian Banner across institutions and countries in the Laureate network. He also served as Director of Product Development working on modernizing the business processes for Laureate globally.

Salvador was a pioneer in SIS implementations across South America in countries like Chile, Ecuador, Peru, and Brazil.

Salvador is regularly called to find creative ways to deliver functionality and integration across the Higher Education landscape. Sal’s quiet manner belies a fierce passion for using technology appropriately to meet the institution needs.

Salvador has held leadership roles at Laureate International Universities, Pontificia Universidad Católica de Chile and Universidad de los Andes in Chile. He holds a Master’s in Business Administration from the ESE Business School, a Studies in Political Science and Government from the Pontificia Universidad Católica de Chile and a BS in Computer Science from the Tecnológico de Monterrey in Mexico.

MAX SHERMAN

VP Client Recruitment

Max Sherman is the Vice President of Client Recruitment at Doctums Global, an advisory consulting firm helping organizations and institutions to develop and execute go-to-market, change management and business process optimization strategies.

His over 40 years of experience in marketing and sales has evolved to embrace a complete commitment to understanding and aligning the client journey and client partnership with comprehensive organizational best practices.
His practical experience in sales and channel operations includes the planning, development, and successful rollout of transformational programs for global organizations. He has also worked with higher education institutions to develop ROI and technology investment strategies.

For the last 20 years Max has worked directly in the higher education market, as an executive field sales operations and cross-functional management specialist for Blackbaud, SunGard Higher Education and Ellucian.

Max holds a Master’s in Business Administration from Salem State University, and a BA in English from the University of New Hampshire.

JUAN JOSE ZAMUR

VP LATAM Operations

Juan José (JJ) Zamur is the VP LATAM Operations at Doctums Global, an advisory consulting firm helping organizations and institutions to develop and execute go-to-market, change management and business process optimization strategies.

His experience in Higher Education as a consultant, teacher, workshop speaker and in management within one of the largest for-profit higher education corporations, has allowed him to develop an acute understanding of institutional needs, how to implement solutions and advise them in building roadmaps to deliver a technology and process support for a full student lifecycle.

During his career, JJ has been responsible for Consulting Services (sales, operations, training, and evangelization of best practices), a SIS Product Strategy Team, focused on the deployment strategy to be offered across institutions, testing and deployment of new functionality, and matching client expectations with system features.

Juan Jose has held roles at Pontificia Universidad Católica de Chile, Laureate International Universities, and CETIUC. He holds advanced degrees in Civil Engineering, Information Technology and Business Processes from the Pontificia Universidad Católica de Chile.