Context
Faced with the need for a new Student Information System (SIS), UVM sought Doctums' expertise to navigate the complexities of the selection process. The challenge was to find a system that not only seamlessly met the institution's needs, but also had the necessary regional experience and technological maturity.
Challenge
The institution faced the challenge of selecting an SIS that would perfectly fit their unique needs and align with their institutional competencies. Criteria included regional experience, technological readiness, and overall institutional readiness for successful implementation.
Pain Points
UVM faced the difficulty of selecting an SIS from the market without a clear understanding of the best fit for their institutions. The lack of clarity around readiness and the abundance of alternatives presented a significant challenge.
Solution
Doctums began a comprehensive diagnostic process that assessed institutional competencies, technology maturity, and regional experience. This groundwork provided UVM with a well-defined scope for the SIS upgrade project, enabling them to make informed decisions about launching a Request for Information (RFI) or Request for Proposal (RFP).